Bouygues Construction Information Technologies Vietnam, a trusted digital partner supporting the competitiveness and transformation of the Bouygues Construction Group worldwide.
We are currently looking for a User Support to join our team in Vietnam. In this role, you will support our internal users with a focus on data services, dashboarding, and the usage of Microsoft 365 tools. Your key responsibilities will be:
- Develop and maintain VBA code based on business’s requirements.
- Data visualization & dashboarding: Work closely with end users to analyze requirements, clean data, create mockups, and build meaningful Power BI
- Support users in the effective use of the Microsoft 365 suite (Excel, SharePoint, Teams, etc.) through close collaboration with the internal support team.
- Analyze and resolve issues reported by users via the ticketing system; actively communicate to clarify needs and ensure effective problem-solving.
- Maintain up-to-date dashboards and reports in response to user or operational requirements.
- Proactively stay up to date and contribute to the knowledge base with practical documentation.
JOB REQUIREMENTS:
- Proficiency in VBA development and Power BI dashboard creation is essential.
- Professional working proficiency in French (speaking and writing) is required.
- Proficiency in English is a plus.
- Strong customer-oriented mindset and problem-solving skills.
Who You Are:
- Curious and proactive in seeking information and anticipating user needs.
- Willing to challenge your limits.
- Communicative, responsible, and autonomous in your work.
- A true team player with a collaborative spirit.
- Able to apply critical thinking and IT logic to resolve user issues.
OUR BENEFITS:
Professional, Open-minded and Creative Environment:
- International, friendly, proactive, supportive workplace.
- Great teamwork with Agile mindset.
- Fostering mutual respect and understanding.
- Strong sharing culture to improve individual development.
Individual Development:
- Extensive training and in-depth knowledge sharing sessions.
- Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…).
- Individual empowerment.
Special Care for Employee:
- Work from home 2 days/ week.
- Dell laptop and external monitor for your work.
- 100% salary on probationary period.
- Up to 2-month performance bonus.
- 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working).
- Annual health check-up and premium health insurance for employee (and your beloved children after 3-working year).
- Various attractive teambuilding activities and company trip.
- Sport, personal activities sponsor.